Why Your Venue Needs This Digital Solution, Solved by HungryPay
In the fast-paced world of hospitality, your goal is simple: keep customers happy, tables turning, and your staff stress-free. One common challenge that often disrupts even the smoothest service? Bill splitting. It’s a time-consuming, often awkward process that can lead to long queues at the till, frustrated customers, and unnecessary pressure on your staff.
Luckily, there’s a modern solution that eliminates the stress of bill splitting and provides a seamless way for your customers to pay at table. This digital payment solution transforms the entire payment experience for both your guests and your staff, allowing for hassle-free transactions at the table. Here’s why HungryPay is the must-have tool for your venue.
We’ve all experienced it—a group meal is over, and then comes the dreaded bill split. Who had what? How do you split the bottle of wine? Should everyone just pay evenly to avoid the hassle?
Pay at table makes this problem disappear. Customers can easily split the bill by item, or even split shared items like a bottle of wine, all with a few taps on their device. No need for awkward math or long conversations about who owes what. Everything is handled seamlessly by the customer, without involving your staff.
According to Dan, owner of Lux Foundry, “I definitely recommend HungryPay to enhance a customer's experience. This enables the customers the flexibility to split the bill at the end. Payments have been coming through seamlessly, and there’s been no issues at all.”
Problem solved by HungryPay.
Let’s face it—your staff didn’t sign up to be mathematicians. Manually splitting bills, calculating who owes what, and dealing with change at the till takes precious time and energy away from what they do best: providing excellent service.
With HungryPay, all of this is handled digitally. Your team can focus on making your customers’ experience as smooth and enjoyable as possible, leaving the bill-splitting to the tech. Dan adds, “The labels on the table make it clear to the customer it’s an option for them to split or pay.”
One of the most common pain points for hospitality businesses is congestion at the till, especially when large groups are paying. The result? A bottleneck that frustrates both customers and staff.
With pay at table solutions, this problem becomes a thing of the past. Customers can pay at their table whenever they’re ready, meaning no one needs to crowd the till area at the end of their meal. Tom, manager at Edithvale General Store, explains:
“We used to accept split bills, but there was always congestion at the till area. People trying to pay, people trying to order, or just pass through. Ever since HungryPay, there’s been a lot less congestion. They’re all paying at their tables, and everything works a whole lot more seamless, to be honest.”
Digital payment systems have been shown to increase tips, and HungryPay is no exception. Customers are presented with easy options to round up or select a percentage tip, leading to more generous gratuities for your staff.
As Tom from Edithvale General Store has noticed, “No more congestion at the till, and tipping has gone up 50%.”
More tips for your team means happier staff, and happier staff create a better dining experience for everyone. A good pay at table solution will have tipping as a built in feature to make it simple and intuitive for customers to leave a little extra.
Worried that implementing a digital solution might take away from the personal touch of dining? Don’t be. HungryPay is designed to enhance, not replace, the interaction between customers and waitstaff. Customers still engage with your staff throughout their visit; HungryPay only steps in at the end to make paying quick and easy.
Dan from Lux Foundry sums it up perfectly: “HungryPay has meant a smoother service and turning over tables a lot quicker. It’s just an overall better way to do business.”
By integrating HungryPay into your venue, you’re not just streamlining payments—you’re improving the entire customer experience while increasing efficiency for your staff.
To recap, with HungryPay, you can expect:
As Tom from Edithvale General Store said, “HungryPay has meant a smoother service and turning over tables a lot quicker.” HungryPay is the digital solution that modern venues need for faster service, happier customers, and better business overall.
Ready to make your payment process as seamless as possible? Discover how HungryPay can transform your venue today. Payment problems solved by HungryPay.